At Amahleskin, customer satisfaction is very important to us. Please read our return guidelines carefully before placing an order:

1. Damage-Based Returns Only
   • Returns are accepted only if the product arrives damaged.
   • If the bottle is broken and you share a video for evidence – then you can return, else no return.
     
     
2. Evidence Requirement
   • A clear unboxing video must be provided as proof of damage.
   • Returns without valid video evidence will not be accepted.
     
     
3. Time Limit for Return Requests
   • You must notify us about any issue within 48 hours of delivery.
   • Requests made after this period will not be eligible.
     
     
4. Condition of Product
   • Returned products must be unused, unopened, and in the original packaging.
   • Products that appear used or tampered with will not be accepted.
     
     
5. Return Approval
   • Our team will review your return request and evidence before approving.
   • Only approved requests will proceed to replacement or refund.
     
     
6. Refund or Replacement
   • Once approved, you may choose a replacement (subject to availability) or a refund.
   • Refunds will be credited to your original payment method within 7–10 business days.
   • If the replacement is approved, the product will be delivered in 7-10 days
     
     
7. Non-Returnable Cases
   • Products returned without video proof.
   • Minor variations in packaging or product appearance.
   • Change of mind, personal dislike of fragrance, texture, or results.
     
     
8. Contact for Returns
   • To start a return, please email us at Hello@amahle.skin with your order details and video proof.
   • Our customer care team will guide you through the next steps.